Frequently asked questions

Most common question customers ask you about: Klassic candles?

Customers often inquire about our Klasiq Candles vessels and how we pick them.

Looking for the perfect classic/vintage vessel is the best part, as we search our community stores, estate sales and Antique stores to find the perfect vessel. We clean it, inspect it thoroughly with the most care and test for heating levels Please follow the candle care instructions to ensure safe use. 

 Burning instructions or safety tips customers should know about?

Yes, absolutely! Before lighting, always check your wick and trim the cotton wick to 1/4 inch with a wick trimmer. For the first time burn, let it burn for 3-4 hours until the pool of wax reaches the edge of the vessel to avoid tunneling. Do not burn for more than 4 hours at a time. Burn your candle on an even, draft-free surface. Stop use when the candle burns down to less than ½ inch.

Return or exchange policy?

Please email us for return and exchange options.

noiressentials21.gmail.com

What makes your candles special compared to others on the market?

Our candles are carefully catered and tailor-made to meet your unique preferences. Althought we are not going to please the masses, just know that our candles are made with love and precession

Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your self-care.